I design complex product experiences and the systems that make them work.
I help teams turn messy product problems into clear interactions, reusable patterns, and experiences that hold together across features, devices, and platforms.
01
AI assistant behavior
Defined assistant behavior patterns for system states, contextual feedback, recovery, and cross-surface continuity.
02
Inclusive design process change
Moved accessibility requirements upstream in the design lifecycle, making 67% of issues addressable before QA.
03
Platform clarity
Created frameworks, specs, and governance patterns that helped teams make consistent decisions across complex product systems.
These projects show how I work: making complex product behavior clearer, then giving teams practical ways to build it.
My broader experience spans voice UX, search, notifications, access, haptics, sound, inclusive design, design systems, and cross-device platform experiences.
Selected work
From voice UI to intelligent assistant
Designing a reusable interaction model for voice, AI, and multimodal input across Xfinity’s TV, mobile, smart home, and partner platforms.
Voice UX · Assistant behavior · Multimodal interactionView case study →
Making inclusive design actionable upstream
Creating a design-led accessibility framework that helped teams document requirements earlier and reduce downstream gaps.
Accessibility · Design enablement · Process changeView case study →