I design AI interaction systems and platform experiences that make complex products clearer.
I help teams define how complex products behave across devices, modalities, and contexts, turning ambiguity into systems people can understand, build, and scale.
01
AI assistant behavior
Defined assistant behavior patterns for system states, contextual feedback, recovery, and cross-surface continuity.
02
Inclusive design process change
Moved accessibility requirements upstream in the design lifecycle, making 67% of issues addressable before QA.
03
Platform clarity
Created frameworks, specs, and governance patterns that helped teams make consistent decisions across complex product systems.
Two case studies showing how I define scalable systems, shift team behavior, and turn ambiguity into clearer product direction.
My broader experience spans voice UX, search, notifications, access, haptics, sound, inclusive design, design systems, and cross-device platform experiences.
Selected work
From voice UI to intelligent assistant behavior
Designing a reusable interaction model for voice, AI, and multimodal input across Xfinity’s TV, mobile, smart home, and partner platforms.
Voice UX · Assistant behavior · Multimodal interactionView case study →
Making inclusive design actionable upstream
Creating a design-led accessibility framework that helped teams document requirements earlier and reduce downstream gaps.
Accessibility · Design enablement · Process changeView case study →