I find a way forward through complex product problems.
I bring together visual and interaction design, experience strategy, and creative direction to make complex products feel clear, connected, and worth using.
Selected work
Case studies are password-protected.
From commands to intelligent assistant
Defined voice and assistant behavior for EntOS, the entertainment platform behind Xfinity, Xumo, and Sky TV, including shared patterns for guidance, feedback, and recovery across TV and mobile. Advanced proactive suggestions into product requirements.
Assistant behavior · Proactive suggestions · Cross-device interaction
Making haptic interaction tangible
Created an interactive haptics tool that let designers experience and compare feedback patterns without coding, then developed guidance for applying haptics consistently across product experiences.
Interaction design · Prototyping · Multisensory UX
Making inclusive design actionable
Developed accessibility annotation standards, reusable guidance, and designer-facing tools that moved requirements earlier in the design process—making 67% of QA-found accessibility issues addressable before QA.
Accessibility · Design enablement · Process change