● PRODUCT DESIGN / INTERACTION SYSTEMS / CREATIVE DIRECTION

Designing product experiences, from the interface to the system behind it.

Complex products. Clearer interactions. More connected experiences.

Nearly 19 years shaping experiences across TV, mobile, web, and connected devices at Comcast / Xfinity.

01 / SELECTED WORK

Interaction systems · Cross-device experience

From commands to intelligent assistant.

Defined how an evolving assistant experience guides, responds, and recovers across TV and mobile.

Voice and multimodal UX

Behavioral systems

Design direction

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TV showing an assistant overlay, accompanied by five assistant feedback states.

Five colorful assistant state icons from ready through listening, processing, response, and error.

02 / HANDS-FREE REMOTE

Connected devices · Multimodal interaction

Making hands-free feel effortless from the start.

Xfinity Home interface shown across desktop, tablet, and phone devices.

Designing the first-time setup experience for Xfinity's hands-free voice remote across physical and digital touchpoints.

Onboarding UX

Physical + digital

Research-led iteration

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03 / INCLUSIVE DESIGN & ENABLEMENT

Making inclusive design actionable

67%

of accessibility issues identified in QA could have been addressed earlier in the design process.

Moved accessibility earlier in the design process by establishing annotation standards, reusable guidance, and tools that helped designers specify accessible experiences before engineering handoff.

Accessibility · Design enablement · Process change

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Accessible interface checklist and annotated mobile product screens.

MORE SELECTED WORK

Three mobile screens demonstrating a haptics reference tool.

Reimagining Xfinity Home across platforms

Led a two-phase modernization of Xfinity Home, from rebranding the existing experience to designing its new responsive web and mobile platform. Both phases launched.

Cross-platform UX · Web & mobile · Product modernization

Haptics reference tool interfaces across mobile screens.

Making haptic interaction tangible

Created an interactive haptics tool that let designers experience and compare feedback patterns without coding, then developed guidance for applying haptics consistently across product experiences.

Interaction design · Prototyping · Multisensory UX

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EXPERIENCE / 2007–2026

From hands-on design to shaping experiences at scale.

2007–2019

Product and interaction design

Designed and directed consumer experiences across web, mobile, TV, voice remotes, and connected devices.

2019–2024

Building design practices

Established Xfinity’s core Voice UX practice and led a shift toward defining accessibility requirements earlier in product design.

2024–2026

Platform and creative leadership

Led cross-platform interaction design across modalities while managing and mentoring designers across US and UK teams.

LET'S CONNECT

Let’s talk.

Kansas City area · Open to remote and regional opportunities.

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